stayed at the second floor which had an awesome view of the sussex gardens and i loved the view.
The front office staff were excellent in their service
A lovely hotel to stay in, the staff are very polite . I would definitely go there again.
The location of the hotel was very convent to Paddington train station and the underground network,,
great location, fantastic staff, very small room
Stan at reception was welcoming, funny and efficient - brilliant staffing
The rooms were very nice and very comfortable. The staff was also very helpful and accommodating
This hotel is located conveniently just a couple of minutes walk from Paddington station. The rooms are tastefully decorated ( as are all Hotel Indigo rooms) and comfortable. There are a few small things that could be improved. The pillows are awful - really lumpy. And the shower is a choice between a hand-held nozzle and a giant square one that comes straight down from the ceiling and has terrible water pressure - neither is ideal. These really are small things though as the room is generally lovely. There is also a European style power outlet right by the bed, which is super convenient for travellers.
The service is excellent and the breakfast is absolutely worth paying for. It is an a-la-carte offering, with some great choices, served speedily with delicious coffee in your own little french press.
Friendly staff from reception through to maid cleaning staff.. a credit to the brand.
Friendly staff; accessible room with good facilities. The fact restaurant attached was perfect with a very good breakfast included.
Smaller hotel but great for our needs.
Great staff, great atmosphere, great hotel
very modern and well maintained
great location for an early Paddington train. clean, welcoming and quiet
friendly and well presented hotel with very good team of staff
clean and tidy and in a good location