Reviews

The staff is great!

9 of 10 stars review on IHG.Merlin - 24 Sep 2025

The staff is great! Ana is very helpful. Restaurant Bella Italia is very good. Location is perfect.

Great location, great staff, comfy bed.

4 of 5 stars review on IHG 22 Sep 2025

The staff was uniformly excellent. The location is fabulous, easy walking distance to Paddington Station and all its tube stops.

by BigCuz, Minneapolis, Minnesota USA

Perfect Location

4 of 5 stars review on IHG 19 Sep 2025

Hotel Indigo Paddington was just what we needed for our 10 days in London. Close to transport, restaurants, and services. The staff were very kind and friendly and offered suggestions for local activities and services.

by Jennie, Las Vegas

Shah was amazing!!!

5 of 5 stars review on Google - 17 Sep 2025

Shah was amazing!!! He made my first international trip complete! On my last night, he was absolutely phenomenal and his customer service went above and beyond!

by Christy Hall

Shah had the best attitude!

5 of 5 stars review on Google - 17 Sep 2025

Shah had the best attitude! He was smiling, pro active and gave us excellent customer service! Thank you for the smiles!

by Alisa Hearl

Nice sized room and great location.

10 of 10 stars review on IHG.Merlin - 16 Sep 2025

Nice sized room and great location. Jasmine at front desk was excellent!

The front desk was absolutely

9 of 10 stars review on IHG.Merlin - 14 Sep 2025

The service we received from the front desk was absolutely stellar 5 Star. The best attention to detail and customer experience I have ever had staying at a hotel. I wish I could remember her name. Young lady working both the morning of September 12, September 13

by Petersen, Nicole

A hotel distinguished by its location and proximity to Hyde Park

5 of 5 stars review on Google - 11 Sep 2025

A hotel distinguished by its location and proximity to Hyde Park, as well as its professional administrative staff who are keen on the comfort of the guest

by Akk K-K

Beautiful, comfortable, outstanding hotel with highly professional management staff

5 of 5 stars review on TripAdvisor.com - 11 Sep 2025

Great and excellent rating for Miele. Its prime location. Near Hyde Park. Close to diverse restaurants. Premium Reception & Restaurant Staff. The hotel and its crew ensure guest comfort and convenience. Amenities and facilities as a gym. Thanks and appreciation to the hotel management and ihg group.

by AKK, Riyadh, Saudi Arabia

Excellent location

8 of 10 stars review on IHG.Merlin - 22 Aug 2025

Excellent location, great staff, rooms were kept clean. Staff provided good support regarding anything we wanted to find around London