Reviews

Exceptional

9.2 of 10 stars review on Agoda.com - 27 Jul 2025

Stayed for almost a week. Strategically located, walking distance to the station. Restaurant, cafe and shop are just everywhere around the corner. Toilet is surprisingly big incomparison to the room 🤦🏻‍♀️ I have to add, the staffs are very friendly and helpful; all of them! ❤️

We really appreciate it!

10 of 10 stars review on IHG.Merlin - 21 Jul 2025

Jasmine and her team took very good care of us, we really appreciate it! Jasmine and the very nice guy who checked us in on the 17th PM. Sorry I couldn’t catch his name

Great stay at the Indigo!

5 of 5 stars review on Google - 20 Jul 2025

Great stay at the Indigo! Jasmin and her team keeps the property in excellent condition and you couldn’t ask for a better location.

Nice

5 of 5 stars review on TripAdvisor - 20 Jul 2025

Lovely hotel within easy reach of Paddington station and Heathrow. Staff really welcoming and attentive. Rooms nicely decorated with complimentary mini bar and beds very comfy. Received late checkout with gold status and they put our two rooms close together following a request.

Hotel Indigio Paddington

5 of 5 stars review on IHG - 04 Jul 2025

Hi Team I received exemplary service from Sha and Yusuf at my recent stay on 2nd July thank you so much this hotel is so central access to Elizabeth line and to Heathrow express. I always stay here when travelling to London. This hotel chain is really so consistent with service.

Great hotel, outstanding service, fantastic rooms

5 of 5 stars review on IHG - 30 Jun 2025

Fantastic hotel, staff go above and beyond. Special shout out to the staff at reception, the lady remembered my name from my last stay (I am not so good ) and Shah was really kind, he remembered my preference for cows milk! Beds are comfortable and you are guaranteed to get a good nights sleep. Very quiet yet perfectly located for the Elizabeth Line. Love the Kettle and Nespresso machine so I can make my own coffee in the morning. On-site breakfast is great, try the fruit waffle. This hotel is one in a million!

Very welcoming staff at reception

10 of 10 stars review on IHG.Merlin - 29 Jun 2025

Very welcoming staff at reception and in restaurant. Ana at reception and Cisom in the restaurant provided outstanding service and efficiency.

Excellent service

10 of 10 stars review on IHG.Merlin - 28 Jun 2025

Excellent service from William at the front desk. Lovely room upgrade as Platinum Elite member. Room was quiet and slept well. Early checkin available as requested

Great location for quality price

9 of 10 stars review on Booking.com - 25 Jun 2025

The early check-in was appreciated as I had just arrived from an international flight. The location is great. The front desk staff is great.

The shower was fantastic!

10 of 10 stars review on IHG.Merlin - 12 Jun 2025

The shower was fantastic! The bed was comfortable. I can’t think of anything. It worked out great, and I’m happy I chose to stay here. Front desk concierge were all kind and helpful. Sean was great! Sean checked me in and was very accommodating.