Quiet and nice room
Quiet and nice room, and very good service from Lesse at reception with the offer of an upgrade I did not take this time (as a Diamond member)
Excellent Service
The reception staff, especially Ana. She was a huge help with the problem we had while traveling. She secured the hotel room we didn't have and got us a place to stay for the six days we were there. Her service was excellent, always with a smile. She was very kind, efficient, never gave us any trouble, and dedicated herself to resolving the situation without any problems. She's a fantastic asset to the team, thank you so much! The other person who helped us was Gab (Gabriel), who was very kind and efficient.Yes, Ana gave us excellent service. Thank you.
It's all ok!
Friendly staff, a warm welcome from receptionist Ana who acknowledged my Diamond status, good breakfast, well-equipped room, and proximity to Paddington Station.
The staff were attentive, friendly and helpful.
The staff were attentive, friendly and helpful. Especially Lesse and Ana who were able to help my particular requests and questions. If I were to visit london again I’d truly hope to be served by them again, excellent service all around
Lovely hotel in a prime location
We loved our stay at the Hotel Indigo in Paddington. The room was charming and quiet, with lots of lovely little extras like complimentary beverages in the fridge, and comfy robes. This was also probably the best hotel shower I’ve ever experienced. Everything was in pristine condition. The hotel staff were so helpful answering our questions about getting around London during the Tube strikes, and with storing our luggage during a side trip. This place is a gem.
Trip to Paddington
The Paddington indigo hotel is in a perfect location for getting to Heathrow airport. Friendly staff and fun and clean hotel. Loved proximity to great food and the station.
Great stay
Lovely staff. Easy check in and check out. Staff were always happy to help. Everything went smooth. Room was comfy and everything we needed was there. Hotel is 3 minutes away from Paddington station by foot. Would recommend.
Love the location
Love the location and the staff is always so accommodating.
Paddington solo travel
Excellent location of 1 to 2 minute walk to Paddington Station with lots of great food options around. This was my first time as a solo traveler and Shah made me feel very comfortable and always had good advice. He was my go to at the end of the day to check in after adventures in the city. He went the extra mile and even stepped outside with me to show me exactly where to go so I didn’t get lost. Great experience overall!
Close to Padfington station, comfortable room and very nice staff. Attached restaurant a bonus.
Close to paddington station and friendly staff. Very good breakfast and dinner at the restaurant .