Reviews

Outstanding service!

5 of 5 stars review on Google - 30 Nov 2025

Outstanding service! Big thanks to Ahmed and Jasmin for their professionalism and exceptional support. They truly delivered an excellent experience. Highly appreciated!

by نواف الفوزان

Ahmed is very grait security

5 of 5 stars review on Google - 29 Nov 2025

Ahmed is very grait security🤍🤍 we are so happy to have someone like him

by Zahraa Alnajjar

Great staff

10 of 10 stars review on IHG.Merlin - 29 Nov 2025

Great staff, went out of their way to be helpful. Especially facilitating an early check-n… made all the difference to our arrival! Thank you!

by Kingan, Michael

Wonderful stay and convenient to Station.

5 of 5 stars review on IHG - 26 Nov 2025

Hotel is very convenient to Paddington Station. Staff are very welcoming and helpful during stay. Close to wonderful restaurants and shops. Great restaurant adjoining hotel and a perfect sized gym in the basement.

by David T

Very Good

8 of 10 stars review on Booking.com - 22 Nov 2025

The location and staff were good. Central to everything. Close to tube.

by Mel, Australia

The team at Indigo Paddington is fantastic

10 of 10 stars review on IHG.Merlin - 19 Nov 2025

The team at Indigo Paddington is fantastic, it’s like a home from home. When I walk in the door I am greeted like a friend. I am especially impressed that the team remember both my name and my preferences.

by Shea, Grainne

The team at Indigo Paddington is fantastic

10 of 10 stars review on IHG.Merlin - 19 Nov 2025

The team at Indigo Paddington is fantastic, it’s like a home from home. When I walk in the door I am greeted like a friend. I am especially impressed that the team remember both my name and my preferences.

by Shea, Grainne

Friendly and helpful staff

10 of 10 stars review on IHG.Merlin - 19 Nov 2025

Friendly and helpful staff, comfortable room, great location.

The staff were so helpful

10 of 10 stars review on IHG.Merlin - 18 Nov 2025

The staff were so helpful. I loved that when I called I spoke to a person straight away, no automated telephone system. I loved how easy your team made it to arrange an early check-in. I loved the little gestures such as complimentary refreshments which made our stay feel special. The hotel was well equipped, clean and looked and felt classy. I loved the convenience of the Bella Italia restaurant and the generous breakfast deal for hotel guests. I loved how convenient the hotel is for Paddington Station and central London. I loved its location off the pretty square. All this and at a very reasonable price-point.

Excellent hotel

10 of 10 stars review on IHG.Merlin - 17 Nov 2025

Excellent hotel stayed many times and will be back again in the near future. Staff and rooms are Excellent. Special mention to Gabriel, very helpful and thoughtful a credit to the hotel.

by Balsdon, Andrew