Reviews

Excellent

10 of 10 stars review on Expedia.co.uk - 01 Sep 2026

This was a great hotel in a very convenient location. We were directly across from Paddington Station, so transportation was easy after our cruise that landed in Southampton. We were catching the Heathrow Express VERY early in the morning, so it was extra convenient for that. The room wasn't large, but the bed was super comfortable, and the shower was out of this world! Good pressure, nice shower amenties. I got up extra early on our airport day, just so I could get another shower!

by kim

Great location and attentive staff

4 of 5 stars review on IHG - 01 Sep 2026

Great location and attentive staff. We overlooked them based on the excellent location down the street from Paddington Station and proximity to our areas of interest.

by tracee28

Lovely and friendly staff

5 of 5 stars review on Google - 18 Aug 2026

Top location. Lovely and friendly staff. Rooms were clean. Easy going in all areas of London. Sightseeing buses they stop viz a viz from the hotel. Strongly recommended

by Oana Maria

Clean and spacious apartment in paddington.

5 of 5 stars review on TripAdvisor - 17 Aug 2026

Very helpful staff, and clean and spacious apartment. Tried very hard to make your stay comfortable.

by paul f

Stay at Indigo Hotel

5 of 5 stars review on IHG - 16 Aug 2026

Overall good experience to stay, I would definitely recommend the hotel. Location is perfect

by Naqvi, Pakistan

Will revisit for the excellent staff !

5 of 5 stars review on Google - 11 Aug 2026

Best staff I’ve met ever ! Abdul is the friendliest staff, very helpful, nice and welcoming. Will revisit for the excellent staff !

by Hiu Man LAW

The location is superb.

10 of 10 stars review on IHG.Merlin - 10 Aug 2026

The location is superb. you literally arrive at the hotel when you deboard the heathrow express. the premium rooms are nicely decorated, minibar filled (although it' not much and not refilled daily), breakfast in the sun a good start into the day. staff is friendly. will definitely come back.

by Niss, Christian

Nice way to start your day!

5 of 5 stars review on TripAdvisor - 04 Aug 2026

Walking around in the a.m. looking for brkfst. Stopped at the hotel rest. and had a nice brkfst. Pleasant server, food and price.

by David G

Great Location

9 of 10 stars review on IHG.Merlin - 29 Jul 2026

The hotel is in a great location and has a pleasant boutique style.

by Owen, Darren

Front Desk Staff was Welcoming

10 of 10 stars review on IHG.Merlin - 27 Jul 2026

The front desk staff was welcoming, friendly, and accommodating. The air conditioning worked great. The room was clean and quiet. The location from Paddington Station was perfect. I can't think of anything to make it better. Gabriel, Shah, Lesse, Ana, Kuldeep. I may be leaving out someone's name. They were all wonderful! Felt like family.

by Shafer, Terry