Reviews

Very Good

8 of 10 stars review on Booking.com - 22 Nov 2025

The location and staff were good. Central to everything. Close to tube.

by Mel, Australia

The team at Indigo Paddington is fantastic

10 of 10 stars review on IHG.Merlin - 19 Nov 2025

The team at Indigo Paddington is fantastic, it’s like a home from home. When I walk in the door I am greeted like a friend. I am especially impressed that the team remember both my name and my preferences.

by Shea, Grainne

The team at Indigo Paddington is fantastic

10 of 10 stars review on IHG.Merlin - 19 Nov 2025

The team at Indigo Paddington is fantastic, it’s like a home from home. When I walk in the door I am greeted like a friend. I am especially impressed that the team remember both my name and my preferences.

by Shea, Grainne

Friendly and helpful staff

10 of 10 stars review on IHG.Merlin - 19 Nov 2025

Friendly and helpful staff, comfortable room, great location.

The staff were so helpful

10 of 10 stars review on IHG.Merlin - 18 Nov 2025

The staff were so helpful. I loved that when I called I spoke to a person straight away, no automated telephone system. I loved how easy your team made it to arrange an early check-in. I loved the little gestures such as complimentary refreshments which made our stay feel special. The hotel was well equipped, clean and looked and felt classy. I loved the convenience of the Bella Italia restaurant and the generous breakfast deal for hotel guests. I loved how convenient the hotel is for Paddington Station and central London. I loved its location off the pretty square. All this and at a very reasonable price-point.

Excellent hotel

10 of 10 stars review on IHG.Merlin - 17 Nov 2025

Excellent hotel stayed many times and will be back again in the near future. Staff and rooms are Excellent. Special mention to Gabriel, very helpful and thoughtful a credit to the hotel.

by Balsdon, Andrew

Staff in reception was very friendly and kind

9 of 10 stars review on IHG.Merlin - 10 Nov 2025

Staff in reception was very friendly and kind. The room was very clean and nice. I liked the adapter by the bed for EU charging and the complimentary drinks. Nice touch

by Hansen Lundkvist, Emma Karolina

The nice welcoming staff

10 of 10 stars review on IHG.Merlin - 10 Nov 2025

We really liked the nice welcoming staff and how clean the room was.
Very nice room and a big comfortable bed. We stayed in one of the executive rooms and found it very spacious and nice. The Waitress who served us, she was very friendly and helpful

by Bernard, Mark

Hotel was very clean

5 of 5 stars review on Google - 09 Nov 2025

Sha was really friendly and the hotel was very clean. Thank you very much.

by Nadim Brändli

Convenient to Paddington Station and restaurants

5 of 5 stars review on IHG - 31 Oct 2025

The location near Paddington Station was so helpful for us to take metros and trains all over for sightseeing and then the Heathrow Express to the airport on the last day. The onsite restaurant had a good selection of well prepared food and the hotel is surrounded by other nearby restaurants as well. The hotel is modern, clean and with friendly helpful staff.

by Budeb