Reviews

A lovely hotel to stay in, the staff are very polite . I would definitely go there again.

10 of 10 stars review on Booking.com - 16 Mar 2022

The location of the hotel was very convent to Paddington train station and the underground network,,

by Ron, United Kingdom

great location, fantastic staff, very small room

9 of 10 stars review on Booking.com - 13 Mar 2022

Stan at reception was welcoming, funny and efficient - brilliant staffing

by Sarah, United Kingdom

Very Good

8 of 10 stars review on Booking.com - 07 Mar 2022

The rooms were very nice and very comfortable. The staff was also very helpful and accommodating

by Evie, United Kingdom

Awesome breakfast

4 of 5 stars review on TripAdvisor - 06 Mar 2022

This hotel is located conveniently just a couple of minutes walk from Paddington station. The rooms are tastefully decorated ( as are all Hotel Indigo rooms) and comfortable. There are a few small things that could be improved. The pillows are awful - really lumpy. And the shower is a choice between a hand-held nozzle and a giant square one that comes straight down from the ceiling and has terrible water pressure - neither is ideal. These really are small things though as the room is generally lovely. There is also a European style power outlet right by the bed, which is super convenient for travellers.

The service is excellent and the breakfast is absolutely worth paying for. It is an a-la-carte offering, with some great choices, served speedily with delicious coffee in your own little french press.

by Gordon E, Brussels, Belgium

Friendly staff from reception through to maid cleaning staff.. a credit to the brand.

9 of 10 stars review on Booking.com - 05 Mar 2022

Friendly staff; accessible room with good facilities. The fact restaurant attached was perfect with a very good breakfast included.
Smaller hotel but great for our needs.
Wonderful mattresses!

by Kaye, United Kingdom

Great staff, great atmosphere, great hotel

10 of 10 stars review on Booking.com - 26 Feb 2022

very modern and well maintained

by Paul, United Kingdom

Wonderful

9 of 10 stars review on Booking.com - 26 Feb 2022

great location for an early Paddington train. clean, welcoming and quiet

by Robert, United Kingdom

friendly and well presented hotel with very good team of staff

9 of 10 stars review on Booking.com - 26 Feb 2022

clean and tidy and in a good location

by John, United Kingdom

Weiterempfehlung!

9 of 10 stars review on Booking.com - 24 Feb 2022

I had a free upgrade in a very comfortable room
Free extra time fir the checkout
Luggage store
Friendly staff

by Rene, Germany

Fabulous property

5 of 5 stars review on TripAdvisor - 20 Feb 2022

I received a warm welcome from Antonio on reception. He gave me a street-facing room which was surprisingly quiet. The room was exceptionally clean and nicely appointed, with the best shower I have had in any IHG property. The bed was comfortable and room had good lighting and seating.

The main asset of this hotel is the staff, particularly Antonio, who obviously loves his job and his guests.

by Dave W, Caldwell, New Jersey