“ A wonderful stay! ”5 of 5 stars Reviewed 9 March 2016 on Tripadvisor
We were so glad we stayed at this hotel on a recent visit to London. Very convenient for Paddington Station. Exceptional staff, always very friendly and extremely helpful. Spacious, clean, comfortable room (we had a Kingsize bedroom) with a seating area. There was a very minor maintenance issue in the bathroom which was rectified for us immediately - well done for your speedy efficiency! We are vegetarians and the Head Chef came out to see us to discuss all our options and made us a delicious evening meal (which was not on the menu) - how special is that! The breakfasts were amazing; huge choice and once again, the Manager and Staff were always most obliging and helpful. We want to congratulate everyone we met on such outstanding service and we look forward to returning.