“ The best of the best! ”5 of 5 stars Reviewed 10th August '15 on Tripadvisor
Just returned from a very long trip to Europe and one of our final days were here in London. It was the best! The staff is excellent!!! The manager, Roger, and his team are exactly what you want to see after a long day and are here to make your stay the best. Excellent customer service!!
We were a larger group, and had two toddlers... needless to say we have our requests and they all went above and beyond to meet them. Gabriel, deserves a special mention as he had to trek looking for a crib/cot late at night for our 1 year old. After who knows what miracles they all had to pull, because I am sure it was a team effort, he was back with one. Just grateful we were here. We gave them another option but they didn't rest until they made sure we had a perfect crib/cot for us. Our little one slept beautifully. Thank youuuuuu!!!!
It is a beautiful hotel, the rooms are perfect, fabulous breakfast. It's a boutique hotel located on london st near Paddington (not at all noisy) which gives you a very central location to many things and there plenty of restaurants and 24 hour stores in case you need to make a run for milk (although I am sure if we needed it the hotel would have given it to us... they are like that!).
Also, one of those in our group forgot their passports in the room safe. Thankfully we had left to do alone sightseeing but had our suitcases still there. Once we returned, they immediately gave us the passports. I say that because when you are traveling abroad few things are so important as your passport and they were on top of it. So grateful.
Definitely stay here. You will love it. Every morning you will be energized with a great breakfast and return at night to your little piece of heaven in London to rest.
We will be back to London and we will be back to Hotel Indigo Paddington! Just hope it is very soon!!!!