“ Superb location; outstanding service! ”5 of 5 stars Reviewed 14th August '15 on Tripadvisor
I stayed at the hotel on the first and last nights of my trip in July (which included 9 days in Italy). The location is awesome. After the 15-minute Heathrow Express train to Paddington, it's less than a 5-minute walk to the hotel. My rooms were very small but perfectly adequate for a one-night stay. Full English breakfast was MASSIVE. However, the most outstanding part of the stay was the service from Manger Antonio Arresta. I'd made a mistake in my booking dates and he was incredibly patient and gracious while assisting me fix the situation. Thank you again Antonio for making me feel so welcome. I will definitely stay at this hotel again when I'm traveling through London. Great value and convenience.