“ Outstanding Everything ”

5 of 5 stars Reviewed 16th August '15 on Tripadvisor

I arrived a day earlier than I booked - my mistake. Although the Hotel was full, the front staff moved heaven and earth to find us a room which they did. Our sincere thanks to the front staff but more surprises were to come. We ate in the Restaurant 2 nights and the service and food were excellent.

I have a policy of not naming people because one of the most important departments in the Hotel is the staff in Housekeeping who do a sterling job - un named hero's. Congratulations to all the Staff.

SKINewcastle, Newcastle, stayed August 2015, travelled as a couple.