“ Convenient location, impeccable service and outstanding staff ”5 of 5 stars Reviewed 24 february 2017 on tripadvisor
A two minute walk from Paddington station makes this hotel a very convenient option for LHR and the city. It's a boutique property - small but nicely decorated rooms outfitted with good amenities. They provide free water (still and sparkling) and cans of soft drinks along with coffee and tea making facilities in the room. There's a gym if you're so inclined, but the brisk 15 minute walk to Hyde Park is a better option on a nice day. But, location and amenities aside, the reason I keep coming back (three stays in the last six months) is because of the staff. Mr. Witek, in particular, is a wonderful gentleman who goes above and beyond in making my stay here comfortable. He has a lovely, friendly manner and even while going about his job, has a kind word and a ready smile for guests. Roberta is equally charming and friendly, joking and putting people at ease in the restaurant. If you're visiting London and looking for a hotel in this area, this one comes highly recommended.