“ Above and beyond service ”

5 of 5 stars Reviewed 24 September 2017 on tripadvisor

I stayed here during an 8 day trip to London. The staff is amazing. The room is fantastic. They give you a smartphone like device in your room that is loaded with things to do in London, to take around with you.
Also, there was one night that I was really sick and the next morning, the staff member Evelina made me chamomile tea and porridge. It made me feel very welcome and cared for; she's very sweet. Agnieska was another staff member that was very friendly and on the morning that I was recovering from my illness kept checking in with me to ask if I was doing ok?
This place is one of those hotels where you feel like they really care.

Josher77 San Jose, California, travelled solo